2 years or 1500 operating hours (whichever comes first).
Response Time
"Solve the problem first" is our basic principle. Response within 24 hours.
Technical Support and Training
Free installation and commissioning, on-site technical guidance, and operator training are provided.
Parts Supply
During the warranty period, parts are provided free of charge for repairs due to quality issues. After the warranty period, we promise a lifetime supply of original or certified parts at cost price.
Regular Maintenance
We promise regular inspections (e.g., every two months) and provide specific maintenance plans.
Special Notes
Damage caused by human error, neglect of maintenance, or normal wear and tear of vulnerable parts is not covered under warranty.
